Embroidery - Frequently Asked Questions
Embroidery, monograms or personalizations can be placed on most everything. You always see your design in color on the color of garments you plan to order, before it is embroidered. Completed designs are posted to our art approval page for approval from anywhere in the world.
Are you able to use my logo for embroidery?
Yes. Embroidered Wear will make your embroidered logo look more beautiful than anyone.
Can I bleach my embroidered garments?
Our standard embroidery thread is made from rayon, so non-chlorine bleach is best for washing your garments. However, special thread is available at an additional cost if that is what you need.
How much does it cost for you to design artwork for me?
Sometimes nothing. We provides firm prices when you do have a charge. See our embroidery fees.
Can you make labels and sew them into my shirts?
Yes. The minimum order to make tags is 1,000 tags.
Why do I need to pay for art when I provide the artwork to you?
The artwork typically needs to be prepared for production. This is a one time fee. There will be no art charged for reorders of the same sized artwork on the same garment colors.
Do I get a break on the price if I order more?
Our pricing is quantity based. The more you order, the better the price per garment will be.
How long will it take for me to get my order?
After you approve your final artwork, we will complete your embroidery order within 6 business days and ship the following day. Rush service is available for an additional fee.
What is the largest size you are able to get and how much extra does this cost?
We are able to get a variety of products up to a 6XL. We also have Tall sizes available in many garment styles. The cost will vary depending on the garment.
Can I embroider on various shirt colors?
As long as the same thread color can be used on all garments, there should be no problem.
Can I embroider on a variety of products?
Tee shirts, sweatshirts, and caps can be combined into one order.
Do you guarantee your work?
Yes, we do. We strive to produce the best custom design garments in the world correct and on time, the first time, every time. Your happiness is our top priority. If there has been an error in embroidery your tee shirts or a defect in the garment, we will get the problem corrected or offer an alternative solution.
Can I get my artwork emailed to me or on disk?
We can provide you with a .gif or .jpeg for $10.00.
Can I get a garment sample?
Yes, you can receive a blank garment sample. You will pay for the sample and the shipping costs.
Can I get a catalog?
Yes! Right now you can see our easy to use online catalog. Embroidered Wear carries a variety of products from a number of vendors and can find almost anything you need.
Contact us at 800.810.4692 or via email and we will be happy to search for your special request.
Where are you located?
Embroidered Wear has a physical showroom operating as Broken Arrow Custom Screenprinting & Embroidery, located at 4133 Merle Hay Road in Des Moines, Iowa. Our work is completed in house.
You can also find us on the web at www.brokenarrowwear.com
How long have you been in business?
We has been a custom screen printing and embroidery business since 1990.
Online Apparel Catalog
Our online apparel catalog has over 1500 items to choose from for all your embroidery needs.
Embroidery Thread Colors
See our embroidery thread colors page to help pick the best match for your embroidery design and garment color.
Art Submission Guidelines
For information on art submission, please visit our Art Submission Information page.
Shipping Information
Broken Arrow offers FREE shipping to the continental U.S. Visit our Shipping Information page for more information.
Our Embroidery Designs
Visit our embroidery design samples page to see what we have done foer other customers and discover why Broken Arrow is your one stop shop for custom embroidery.
Broken Arrow CustomScreen Printing & Embroidery
4133 Merle Hay Road
Des Moines, Iowa 50310
phone: 515.251.6999
toll free: 800.810.4692