Broken Arrow Shipping Information

Once artwork is approved, your order will be completed within SIX business days and shipped out on the next business day to anywhere in the United States (and even some other places too). Delivery time varies depending on your location.

What shipping services do you have available?

We primarily ship UPS ground, but we have other shipping methods available, such as: Next Day Air, 2nd Day Air and UPS 3 Day Select for an additional charge. Also, if you'd like to use another carrier, special arrangements can be made.

How long will it take to ship my garments to me?

Orders are shipped from our production facility in Polk City, Iowa 50226. The map below illustrates the approximate UPS ground ship time. As always, RUSH SERVICES are available.

Online Apparel Catalog

Our online apparel catalog has over 1500 items to choose from for all your embroidery needs.

Embroidery Thread Colors

See our embroidery thread colors page to help pick the best match for your embroidery design and garment color.

Art Submission Guidelines

For information on art submission, please visit our Art Submission Information page.

Shipping Information

Broken Arrow offers FREE shipping to the continental U.S. Visit our Shipping Information page for more information.

Our Embroidery Designs

Visit our embroidery design samples page to see what we have done foer other customers and discover why Broken Arrow is your one stop shop for custom embroidery.

Broken Arrow Custom
Screen Printing & Embroidery
4133 Merle Hay Road
Des Moines, Iowa 50310
phone: 515.251.6999
toll free: 800.810.4692